Bahia Principe Grand Tulum Hotel Riviera Maya, Riviera Maya

The resort has some stunning beach areas and well-maintained gardens, making it a lovely setting for relaxation. While I appreciated the cleanliness and the spacious rooms, the food options left a lot to be desired. The service was hit or miss, and the facilities, especially the washrooms, could use some attention. Overall, it's a mixed bag, but I enjoyed my stay.

Our stay at the resort was a mixed bag. The staff were incredibly friendly and went above and beyond to make our celebrations special. However, we faced some significant issues with the dining options and overall cleanliness, especially with the odor that seemed to linger in some areas. The location was lovely, and we enjoyed the beautiful grounds and pools, but there were too many drawbacks for a seamless experience.

Overall, the stay was enjoyable with a few notable highs and lows. The entertainment team made the days fun with engaging activities, while the food options, though varied, occasionally lacked warmth. The clean and comfortable atmosphere of the hotel was a definite plus, but there were some concerns about the condition of the rooms and the dolphins kept in a small pool.

This hotel had a beautiful environment and great potential, but we faced significant issues during our stay. While the pool areas were well-kept and the staff was attentive, the concerns over theft significantly impacted our overall experience. We enjoyed some aspects of the resort, but the lingering issue with safety is something that tarnished our memories.

I had a great time at the hotel overall! The location was perfect, being close to a beautiful beach area, though the access beach was rocky. The staff was incredibly welcoming and friendly, which made our stay even more enjoyable. The dining was a highlight with a variety of options, but I found some restaurants a bit crowded and challenging to book for a large group. The pool area was nice, but I wouldn't return primarily due to the beach conditions.